Please click on any of the questions below to reveal a short answer. If you have a question that is not answered here on any other part of our website, then please do no hesitate to contact us.
Are your Nannies all qualified and/or experienced?
We only represent the highest quality Nannies. We have strict minimum requirements for any Nanny wanting to join our agency. As a basic requirement, they must ALL at least have a recognised childcare qualification or a minimum of 3 years full time paid Nanny employment in the UK.
We will not represent any Nannies who do not meet these or our other requirements.
Please click here for more information about our requirements and recruitment process.
What checks do you perform on your Nannies to ensure the safety of my children?
We ensure all Nannies are fully vetted, and checks include;
1) Police DBS check
2) Qualification certificate checked
3) Work history scrutinised
4) References checked both in writing and verbally
5) Personal identification thoroughly checked
6) First Aid qualification checked or course recommended
Can my Nanny be self-employed?
The simple answer to this question is no, if you have a permanent Nanny in your home (this is for your own protection), however there are a few exceptions to this rule such as Maternity Nurses who provide temporary care to many families one after the other.
For more detailed information, please visit this dedicated NannyTax page.
Being an employer sounds complicated, how do I go about it.
If you use a Payroll company such as NannyTax, it’s actually quite simple. They will register you and your Nanny with HMRC on your behalf, as well as taking care of payroll. They also offer other services such as employment contracts, support and legal advice.
Please click here for more information.
How does employing a Nanny through Pure Nannies benefit me?
You will receive comprehensive support and advice from experienced childcare professionals throughout the entire recruitment process. As well as making the process hassle free, you will have piece of mind knowing each of the Nannies we send you are rigorously vetted and of the highest calibre available. We fully understand that your children are the most valuable part of your life, and you can rest assured we comprehend how important their security, well-being and happiness is to you.
Do you introduce any other roles apart from Nannies?
Yes, we have a varied array of positions registered with us including, Nanny Housekeepers, Mothers Helps, Nanny PAs, Maternity Nurses, Night Nannies, weekend Nannies and proxy parenting.
Please click here to see our dedicated page explaining the differences between various roles.
How much will a Nanny salary cost me?
It varies depending on the role. Please click here to see more information on our Nanny Salary page.
How do I start my search for a Nanny?
The first step is to register with us either by phone or by completing our online form. Once we we have all the vital information, we will start the search to find you your perfect match.
Please click here to register now.
What areas do you cover?
We cover the whole of Surrey, the whole of East and West Sussex, and selected parts of London. Please contact us if you require any further information.
How much are your fees to find me a Nanny?
It depends on how many days the Nanny works for you a week, or in the case of a temporary placement, how many days they work for you in total.
Please click here to see our Agency Fees page.
What happens if our placement from Pure Nannies doesn’t work out for any reason?
Fortunately, this is an incredibly rare occurrence as we pride ourselves in the quality of our Nannies and our matching expertise, however, in the unlikely event this does occur; we have a six week refund policy to give you piece of mind with your new Nanny. Please see our Terms and Conditions of Business for more details.
Can I use Childcare Vouchers towards the payment of my Nanny’s salary?
If you are able to participate in his scheme through your employer, then yes, you would be able to use the Childcare Voucher scheme providing she/he is registered with Ofsted on the voluntary register.