OUR PRIVACY POLICY

Respecting the data privacy of Pure Nannies’ customers is very important to us. We are committed to complying with the Data Protection Act 1998 and the General Data Protection Regulation 2016/679.

This policy explains how we collect, store and use your personal data about you when you visit our websites, including our mobile, tablet and other applications. This policy applies to all our sites regardless of they are accessed. Please read this policy carefully before you start using our websites, as this policy will apply to your use of our websites. By accessing and using our websites, you confirm that you accept this privacy policy. If you do not want your data to be used as described out in this privacy policy, you should not use our websites.

WHO ARE PURE NANNIES?

Pure Nannies are a childcare introduction and placement agency based at Regus, Churchill Court 3, Manor Royal, Gatwick, West Sussex, RH10 9LU. You may contact us for more information via the website form contact page here.

WHAT INFORMATION DO WE COLLECT?

We may collect the following information (as supplied by you in one of our online forms or by telephone conversation):

• Name and job title
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Any other information relevant to the placement of a childcarer/housekeeper
• Your website use, behaviour and actions whilst using purenannies.com via Google Analytics services

WHAT DO WE USE THIS INFORMATION FOR?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Any uses for the purposes relevant to the matching and placement of a childcarer/housekeeper. This includes:

> Applicants: any data you provide us, including your CV or equivalent (Pure Nannies Application Form) may be shared with a prospective employer during the matching and placement process. We may use this information to contact you, including; by telephone, by email, by post or we may send you a weekly update of our current positions by email.

> Parents: any position specification, personal details or other information supplied at time of registration may be shared with a potential applicant during the matching and placement process

> General:

• Internal record keeping
• We may use the information to improve our website, products and services
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
• We may use the information to customise the website according to your interests

We have a legitimate interest to contact you for the purposes of the recruitment processes.

WHO DO WE SHARE YOUR INFORMATION WITH?

We will never pass or sell any of your information onto any other parties (with the exception of those essential business services as described in the section below “Where do we store your personal data”) without your express permission outside of the matching and placement process as detailed above

WHERE DO WE STORE YOUR PERSONAL DATA?

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

The transmission of information via the internet is not always completely secure. Although we will do our upmost to protect your data, we cannot guarantee the security of any data transmitted to through our website, and any transmission is done so at your own risk.

Once you information has been received by us, we will use secure processes to try to prevent an access by unauthorised parties. Most of the digital information we gather is stored in offline systems, though we may use a secure 3rd party cloud storage specialist to back up our data as part of our Disaster Recovery Plan. We may also use a specialist 3rd party application to manage our email communications. Any data in paper format is stored to the standards set out by the ICO. 

We have suitable processes in place to safeguard your information.

CAN I GET A COPY OF THE INFORMATION YOU HOLD?

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please contact us via the website form contact page here.

LINKED WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We use Google Analytics cookies to ensure that we give you the best experience on our website.

HOW TO CONTACT US

If you have any questions about our Privacy Policy, please contact us at: Regus, Churchill Court 3, Manor Royal, Gatwick, West Sussex, RH10 9LU. You may contact us for more information via the website form contact page here.